Data study
These are the 10 worst DMV offices in America, according to Google reviews
Louisiana is home to five of the 10 worst rated DMV offices in America, according to an analysis of 1,236,511 Google reviews.
Data collected
Source: SEO Backlinks, https://seobacklinks.com/
Key findings
The Office of Motor Vehicles in Slidell, Louisiana, has the lowest score in the country, averaging 1.95 stars from 521 reviews, and 372 of those reviews give one star. The state's offices in Baton Rouge (2.25) and New Orleans (2.30) are second and third from bottom, and the offices in Hahnville (2.34) and Houma (2.38) are also in the worst 10.
North Carolina has three offices in the bottom 10, the NCDMV driver license offices in Fayetteville, Durham and Charlotte. The Olivette License Office in St. Louis County, Missouri, is fourth from bottom at 2.31, and the Clarksville Driver Services Center in Tennessee is ninth at 2.39.
At the other end, the Miami-Dade Tax Collector office in Miami Beach, Florida, is the best rated DMV office in America at 4.96 stars, with 292 of its 296 reviews giving five stars. Oklahoma's tag agencies take four of the 10 best spots, led by North Tulsa Tag Agency in second place at 4.93. The Glenstone License Office in Springfield, Missouri, has more Google reviews than any other DMV office in the country, 7,409, and still averages 4.87 stars, the seventh best score.
Across all 2,441 offices, the average score is 3.80 stars. Louisiana's 36 ranked offices average 3.13, the lowest of the 41 states with at least 10 ranked offices, followed by Hawaii and Massachusetts, both at 3.29. Indiana's offices score highest, at 4.16.
Most complaints at the lowest rated offices are about waiting. One Baton Rouge reviewer wrote in September that they “arrived 9:30am was attended only at 3:30pm,” and a reviewer of the New Orleans office counted “23 service windows but only 5 people working.” At the top of the table, one reviewer described the Miami Beach office as “super clean, modern, quiet, nice staff, easy and fast personalized service,” while a Glenstone customer wrote that “this place runs like clockwork.”
Chart
Worst and best 10 at a glance
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Method
How we did it
We used the DataForSEO Business Listings database to pull the Google Maps listing of every place in the US that Google files as a department of motor vehicles, driver's license office, license bureau or vehicle registration agency and that had at least 50 reviews on October 5, 2026, 4,587 listings in all.
We kept the state and county offices where people get a driver's license or ID card or register a vehicle, along with the official contract offices that some states use as their local DMV, such as Missouri's license offices, Ohio's deputy registrars and Oklahoma's tag agencies. Private registration and tag services, AAA branches, kiosks, road test sites, headquarters and administrative offices, and listings marked as permanently or temporarily closed were left out. Where Google had two listings at the same street address, their reviews were added together and counted as one office.
That left 2,441 offices with at least 100 reviews each, across all 50 states and Washington, D.C., with 1,236,511 reviews between them. Each office was ranked on the exact average of all its star ratings, worked out from its number of one, two, three, four and five-star reviews rather than the rounded rating Google displays, which separates offices that Google shows with the same rounded rating. Where two offices have exactly the same average, the one with the larger share of one-star reviews ranks lower.
State averages give every ranked office in the state equal weight (the mean of the office averages) and are shown for the 41 states with at least 10 ranked offices.
National rankings
The worst and best 10 in America
The 10 worst rated DMV offices in America
| Rank | Office | Average | Reviews |
|---|---|---|---|
| 1 | Louisiana Office of Motor VehiclesSlidell, Louisiana521 reviews | 1.95 | 521 |
| 2 | Louisiana Office of Motor VehiclesBaton Rouge, Louisiana1,212 reviews | 2.25 | 1,212 |
| 3 | Louisiana Office of Motor VehiclesNew Orleans, Louisiana1,018 reviews | 2.30 | 1,018 |
| 4 | Olivette License OfficeOlivette, Missouri238 reviews | 2.31 | 238 |
| 5 | NCDMV driver license officeFayetteville, North Carolina263 reviews | 2.33 | 263 |
| 6 | St. Charles Parish OMV officeHahnville, Louisiana156 reviews | 2.34 | 156 |
| 7 | Louisiana Office of Motor VehiclesHouma, Louisiana101 reviews | 2.38 | 101 |
| 8 | NCDMV driver license officeDurham, North Carolina811 reviews | 2.38 | 811 |
| 9 | Clarksville Driver Services CenterClarksville, Tennessee1,197 reviews | 2.39 | 1,197 |
| 10 | NCDMV driver license officeCharlotte, North Carolina1,360 reviews | 2.39 | 1,360 |
The 10 best rated DMV offices in America
| Rank | Office | Average | Reviews |
|---|---|---|---|
| 1 | Miami-Dade Tax Collector officeMiami Beach, Florida296 reviews | 4.96 | 296 |
| 2 | North Tulsa Tag AgencyTulsa, Oklahoma450 reviews | 4.93 | 450 |
| 3 | NCDMV license plate agencyClayton, North Carolina209 reviews | 4.89 | 209 |
| 4 | Seminole County Tax Collector officeSanford, Florida841 reviews | 4.88 | 841 |
| 5 | Conroy Tag AgencyCoweta, Oklahoma260 reviews | 4.88 | 260 |
| 6 | Jones Tag AgencyJones, Oklahoma219 reviews | 4.88 | 219 |
| 7 | Glenstone License OfficeSpringfield, Missouri7,409 reviews | 4.87 | 7,409 |
| 8 | Luther Tag AgencyLuther, Oklahoma119 reviews | 4.85 | 119 |
| 9 | Jefferson County Motor Vehicle officeLittleton, Colorado2,605 reviews | 4.84 | 2,605 |
| 10 | Texas DPS driver license officeHemphill, Texas122 reviews | 4.83 | 122 |
Scores are the exact average of every star rating, worked out to two decimal places. Where two offices show the same score, the more precise figure decides the order.
State ranking
DMV offices by state, best to worst
The average Google score of each state's ranked DMV offices, with every office given equal weight. Only the 41 states with at least 10 ranked offices are included.
| Rank | State | Offices | Average |
|---|---|---|---|
| 1 | Indiana84 offices | 84 | 4.16 |
| 2 | Georgia69 offices | 69 | 4.07 |
| 3 | Utah23 offices | 23 | 4.06 |
| 4 | Wisconsin35 offices | 35 | 4.03 |
| 5 | Oklahoma83 offices | 83 | 4.03 |
| 6 | Florida127 offices | 127 | 4.02 |
| 7 | Ohio152 offices | 152 | 4.02 |
| 8 | Arizona19 offices | 19 | 3.99 |
| 9 | Missouri103 offices | 103 | 3.96 |
| 10 | Washington96 offices | 96 | 3.95 |
| 11 | South Carolina51 offices | 51 | 3.95 |
| 12 | Oregon42 offices | 42 | 3.93 |
| 13 | Minnesota71 offices | 71 | 3.88 |
| 14 | Maine11 offices | 11 | 3.86 |
| 15 | Colorado58 offices | 58 | 3.86 |
| 16 | Idaho21 offices | 21 | 3.85 |
| 17 | Michigan104 offices | 104 | 3.84 |
| 18 | Pennsylvania76 offices | 76 | 3.81 |
| 19 | Virginia81 offices | 81 | 3.79 |
| 20 | Maryland23 offices | 23 | 3.79 |
| 21 | Texas179 offices | 179 | 3.75 |
| 22 | New York89 offices | 89 | 3.74 |
| 23 | Illinois89 offices | 89 | 3.74 |
| 24 | Iowa15 offices | 15 | 3.72 |
| 25 | Arkansas16 offices | 16 | 3.71 |
| 26 | Tennessee45 offices | 45 | 3.69 |
| 27 | Alabama41 offices | 41 | 3.66 |
| 28 | Kansas30 offices | 30 | 3.66 |
| 29 | North Carolina164 offices | 164 | 3.63 |
| 30 | West Virginia16 offices | 16 | 3.59 |
| 31 | California154 offices | 154 | 3.57 |
| 32 | Kentucky24 offices | 24 | 3.54 |
| 33 | Montana13 offices | 13 | 3.54 |
| 34 | Mississippi20 offices | 20 | 3.50 |
| 35 | Nevada13 offices | 13 | 3.48 |
| 36 | New Mexico27 offices | 27 | 3.38 |
| 37 | New Jersey40 offices | 40 | 3.33 |
| 38 | Connecticut14 offices | 14 | 3.31 |
| 39 | Massachusetts25 offices | 25 | 3.29 |
| 40 | Hawaii16 offices | 16 | 3.29 |
| 41 | Louisiana36 offices | 36 | 3.13 |
State by state
The best and worst rated DMV office in each state
The highest and lowest scoring office in every state and Washington, D.C., including states with fewer than 10 ranked offices.
| State | Best rated | Worst rated |
|---|---|---|
| Alabama41 offices ranked |
Montgomery County Auto TagsMontgomery, 105 reviews
4.56
|
ALEA driver license officeBirmingham, 787 reviews
2.56
|
| Alaska2 offices ranked |
Alaska Division of Motor VehiclesEagle River, 131 reviews
3.82
|
Alaska Division of Motor VehiclesFairbanks, 221 reviews
3.38
|
| Arizona19 offices ranked |
Parker Motor Vehicle Division officeParker, 198 reviews
4.57
|
Arizona MVD officeAvondale, 103 reviews
3.45
|
| Arkansas16 offices ranked |
Lincoln State Revenue OfficeLincoln, 157 reviews
4.34
|
Little Rock Motor Vehicle OfficeLittle Rock, 146 reviews
2.94
|
| California154 offices ranked |
Ridgecrest DMVRidgecrest, 356 reviews
4.42
|
Redwood City DMVRedwood City, 761 reviews
2.63
|
| Colorado58 offices ranked |
Jefferson County Motor Vehicle officeLittleton, 2,605 reviews
4.84
|
Denver Motor Vehicle Northeast BranchDenver, 959 reviews
2.85
|
| Connecticut14 offices ranked |
Connecticut Department of Motor VehiclesStamford, 202 reviews
3.76
|
Connecticut Department of Motor VehiclesOld Saybrook, 622 reviews
2.78
|
| Delaware5 offices ranked |
Delaware City Division of Motor VehiclesNew Castle, 1,515 reviews
4.28
|
Delaware Division of Motor VehiclesNew Castle, 102 reviews
3.62
|
| District of Columbia3 offices ranked |
DC DMV Benning Ridge Service CenterWashington, 593 reviews
4.14
|
DC DMV Rhode Island Service CenterWashington, 819 reviews
3.23
|
| Florida127 offices ranked |
Miami-Dade Tax Collector officeMiami Beach, 296 reviews
4.96
|
FLHSMV driver license officePembroke Pines, 2,271 reviews
2.75
|
| Georgia69 offices ranked |
Department of Driver Services centerDouglasville, 157 reviews
4.64
|
Clayton County Tag OfficeJonesboro, 262 reviews
3.39
|
| Hawaii16 offices ranked |
Waianae Driver Licensing CenterWaianae, 212 reviews
4.06
|
County of Hawaii Department of Motor VehiclesWaimea, 134 reviews
2.53
|
| Idaho21 offices ranked |
Blaine County Motor Vehicle officeHailey, 123 reviews
4.38
|
Bonner County DMVPonderay, 160 reviews
3.26
|
| Illinois89 offices ranked |
Illinois Secretary of State facilityHoopeston, 115 reviews
4.68
|
Illinois Secretary of State facilityChampaign, 985 reviews
2.45
|
| Indiana84 offices ranked |
Scottsburg BMV BranchScottsburg, 204 reviews
4.60
|
Batesville BMV BranchBatesville, 107 reviews
3.53
|
| Iowa15 offices ranked |
Warren County Driver's License DivisionIndianola, 173 reviews
4.37
|
Iowa DOT driver's license stationAmes, 350 reviews
3.22
|
| Kansas30 offices ranked |
Kansas Division of Vehicles, Wichita WestWichita, 1,045 reviews
4.76
|
Kansas driver's license officeManhattan, 429 reviews
2.61
|
| Kentucky24 offices ranked |
Boone County ClerkFlorence, 175 reviews
4.45
|
Driver Licensing Regional OfficeElizabethtown, 763 reviews
2.83
|
| Louisiana36 offices ranked |
Louisiana Office of Motor VehiclesCrowley, 120 reviews
4.13
|
Louisiana Office of Motor VehiclesSlidell, 521 reviews
1.95
|
| Maine11 offices ranked |
Maine Bureau of Motor VehiclesRockland, 150 reviews
4.56
|
Maine Motor Vehicle RegistryKennebunk, 215 reviews
3.36
|
| Maryland23 offices ranked |
Maryland MVAParkville, 889 reviews
4.25
|
Maryland MVABeltsville, 1,989 reviews
3.19
|
| Massachusetts25 offices ranked |
Massachusetts Registry of Motor VehiclesGreenfield, 262 reviews
3.90
|
Massachusetts Registry of Motor VehiclesWatertown, 1,545 reviews
2.77
|
| Michigan104 offices ranked |
Michigan Secretary of State officeSt Charles, 190 reviews
4.76
|
Michigan Secretary of State officeHamtramck, 486 reviews
2.83
|
| Minnesota71 offices ranked |
North Mankato Motor Vehicle RegistrarNorth Mankato, 125 reviews
4.80
|
Minnesota Driver and Vehicle ServicesSt Paul, 1,094 reviews
2.75
|
| Mississippi20 offices ranked |
Mississippi DPS driver's license officeGreenwood, 134 reviews
4.33
|
Mississippi DMVHattiesburg, 513 reviews
2.66
|
| Missouri103 offices ranked |
Glenstone License OfficeSpringfield, 7,409 reviews
4.87
|
Olivette License OfficeOlivette, 238 reviews
2.31
|
| Montana13 offices ranked |
Ravalli County Motor VehiclesHamilton, 107 reviews
4.22
|
Montana MVDBozeman, 292 reviews
3.00
|
| Nebraska4 offices ranked |
Nebraska Driver License Examiners OfficeOmaha, 468 reviews
4.06
|
Nebraska Driver License Examiners OfficeGrand Island, 122 reviews
3.75
|
| Nevada13 offices ranked |
Nevada Department of Motor VehiclesLaughlin, 152 reviews
3.97
|
Nevada Department of Motor VehiclesLas Vegas, 2,674 reviews
3.18
|
| New Hampshire9 offices ranked |
New Hampshire DMV officeEpping, 232 reviews
3.95
|
New Hampshire DMV officeDover, 407 reviews
3.16
|
| New Jersey40 offices ranked |
New Jersey MVC agencyMedford, 158 reviews
4.17
|
New Jersey MVC agencyBayonne, 1,379 reviews
2.52
|
| New Mexico27 offices ranked |
Eunice Motor Vehicle DepartmentEunice, 134 reviews
4.06
|
City of Anthony MVD officeAnthony, 210 reviews
2.70
|
| New York89 offices ranked |
St. Lawrence County DMVCanton, 111 reviews
4.59
|
New York State DMV, College PointFlushing, 2,687 reviews
2.89
|
| North Carolina164 offices ranked |
NCDMV license plate agencyClayton, 209 reviews
4.89
|
NCDMV driver license officeFayetteville, 263 reviews
2.33
|
| North Dakota7 offices ranked |
Williston Motor Vehicle OfficeWilliston, 102 reviews
4.18
|
Grand Forks Vehicle Services BranchGrand Forks, 104 reviews
3.38
|
| Ohio152 offices ranked |
Ohio Bureau of Motor VehiclesKenton, 117 reviews
4.74
|
Ohio Bureau of Motor VehiclesLebanon, 311 reviews
2.54
|
| Oklahoma83 offices ranked |
North Tulsa Tag AgencyTulsa, 450 reviews
4.93
|
Southeast Tag AgencyTulsa, 403 reviews
2.47
|
| Oregon42 offices ranked |
Tillamook DMVTillamook, 131 reviews
4.64
|
Gresham DMVPortland, 915 reviews
3.17
|
| Pennsylvania76 offices ranked |
PennDOT Photo License CenterLanghorne, 255 reviews
4.54
|
PennDOT Driver License CenterLehighton, 169 reviews
2.62
|
| Rhode Island4 offices ranked |
Rhode Island DMV, Middletown BranchMiddletown, 258 reviews
4.26
|
Rhode Island DMVCranston, 2,178 reviews
3.26
|
| South Carolina51 offices ranked |
South Carolina DMVBatesburg-Leesville, 146 reviews
4.55
|
South Carolina DMVBeaufort, 280 reviews
3.42
|
| South Dakota3 offices ranked |
Mitchell Driver License OfficeMitchell, 115 reviews
4.71
|
Brookings Driver Licensing officeBrookings, 124 reviews
3.98
|
| Tennessee45 offices ranked |
Bradley County Vehicle RegistrationCleveland, 160 reviews
4.66
|
Clarksville Driver Services CenterClarksville, 1,197 reviews
2.39
|
| Texas179 offices ranked |
Texas DPS driver license officeHemphill, 122 reviews
4.83
|
Texas DPS driver license officeFort Hood, 236 reviews
2.78
|
| Utah23 offices ranked |
Utah Driver License Division officeHeber City, 107 reviews
4.57
|
Utah DMV officeBrigham City, 164 reviews
3.40
|
| Vermont6 offices ranked |
Vermont DMVNewport, 101 reviews
4.09
|
Vermont DMVSouth Burlington, 391 reviews
3.62
|
| Virginia81 offices ranked |
Madison DMV SelectMadison, 120 reviews
4.69
|
Virginia DMVSterling, 816 reviews
2.78
|
| Washington96 offices ranked |
Village License AgencyLake Stevens, 576 reviews
4.75
|
Federal Way Licensing ServicesFederal Way, 514 reviews
2.70
|
| West Virginia16 offices ranked |
Summersville DMVSummersville, 148 reviews
4.22
|
West Virginia Division of Motor VehiclesCharleston, 713 reviews
2.94
|
| Wisconsin35 offices ranked |
Wisconsin DMVEau Claire, 312 reviews
4.42
|
Wisconsin DMVBeloit, 159 reviews
3.54
|
| Wyoming3 offices ranked |
WYDOT Driver ServicesLaramie, 152 reviews
3.66
|
WYDOT Driver License ServicesCheyenne, 374 reviews
3.32
|
Scores are the exact average of every star rating on the office's Google listing, rounded to two decimal places.
Using this research
Citing these figures
You're welcome to quote or republish any figure on this page. Please credit SEO Backlinks and link to this page so readers can see the full method and rankings.
How to cite
SEO Backlinks, "The best and worst DMV offices in America", data collected October 5, 2026: https://seobacklinks.com/
This study comes from SEO Backlinks, which runs data-led digital PR campaigns built on public data like Google reviews.